Designer. Builder. Problem Solver.
I'm ShaoYen, a Product Designer with 13+ years of building digital experiences that solve real user problems.
I love understanding complex systems, organizing chaos into pattern and clarity, and diving deep to figure things out.
I speak fluent design, while I keep unlocking new capability for different challenges.
Experience
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Senior Product Designer
Oct 2020 - Jan 2025
Happy Money - Remote
Led design for loan servicing products supporting a $2.8B portfolio (130K+ active loans), creating intuitive experiences that solved key business challenges, streamlined processes, and improve experience for both customers and loan servicing team.
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UX Designer, Contract
Jun 2020 - Oct 2020
Morgan Stanley Wealth Management - Remote
Designed enterprise platform features enabling financial advisors to monitor partnership and manage commission structures, streamlining complex workflows through intuitive interfaces.
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Design Director (Experience)
OCT 2019 - Present
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Senior Visual Designer (Experience)
OCT 2016 - Oct 2019
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Visual Designer
OCT 2015 - OCT 2016
Barbarian - New York, NY
During my five-year tenure at Barbarian, I progressed from Visual Designer to Design Director, growing from collaborative execution to leading strategic client relationships and managing design teams for Fortune 500 clients while maintaining hands-on involvement in complex design decisions.
Selected Clients: Samsung | Panasonic Avionics | JBL | Kiehl's
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Lead Visual Designer
FEB 2015 - OCT 2015
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Designer
FEB 2013 - FEB 2015
The Charles NYC - New York, NY
As the first designer hired to join the team, I witnessed and grew alongside the agency's transformation from startup to established creative agency serving notable brands. This unique experience allowed me to build a solid creative foundation while embracing diverse challenges - setting a pattern of openness to learning and adaptability that continues throughout my career.
Selected Clients: WSJ content studio | Bloomberg Media | Cartier | Ellen Tracy | KLM Equity
Capabilities
Visual Design
With solid training in Graphic Design & Branding, I have experience in developing the brand's visual identity to applying established brand guidelines into various design tasks.
Proficiency: Branding, Typography, Motion Graphic, UI & Design System, Cinema 4D, Sketch, Adobe Creative Suite
Experience Design
From digital products to events, my engineer brain is proficient mapping out steps, planning the mechanism and the various user path.
Proficiency: User-Center-Design, UX Analytics & Persona creation, User-flow mapping & visualization. Prototyping (Framer, Principle, InVision) Data / Content first design approach, Project Management in Agile and Sprint.
Development
Self-taught front-end developer. Google & online resource are my best teacher and friend. Fearless mind & infinite curiosity make me want to keep learning & building.
Proficiency: HTML, CSS3, Sass, Javascript, Craft CMS, Expression Engine.
I am always curious and eager to learn new techniques, processes, or design philosophy. I recognized this urge as the instinct to survive in the rapidly evolving digital era.
I set challenges and goals, I bookmarked and collected inspirations. I made side-projects, I traveled and sometimes I wrote. All the effort I made to keep myself up-to-date and relevant. THE LAB is where I collected my self-initiative projects, writings, challenges, and more.